Non-Member Cost :




25% off for CHBA BC members – learn more here

CPD Points:

4 CPD points

BC Housing Competency Area:

Customer Service and Home Warranty Insurance

Time Commitment:

4 hours

Delivery Method:

Webinar only

Course Description

Learn the most common construction defects based on actual housing projects.

This half-day course will explain how defects are recognized, typical causes, and offer solutions and prevention strategies to help builders reduce future callbacks.

This session will guide participants through establishing a quality assurance program to minimize defects and improve their builds.

Course Format

All online courses require successful completion of the following components:

  • Attendance for the full duration of the online session

Course Material

There is no textbook for this session. All materials are contained within the presentation during the in-person session. Any supplementary materials provided by the speaker will be emailed to students post-session, if applicable.

Meet the Speaker

Brendan Bobby

Senior Technical Representative
Travelers Canada

Senior Technical Representative with Travelers Canada, the largest provider of New Home Warranty Insurance in British Columbia

Visit their Website