25% off for CHBA BC members – learn more here
3 CPD points
Customer Service and Home Warranty Insurance
3 hours
Webinar only
Learn the most common construction defects based on actual housing projects.
This three-hour course will explain how defects are recognized, typical causes, and offer solutions and prevention strategies to help builders reduce future callbacks.
This session will guide participants through establishing a quality assurance program to minimize defects and improve their builds.
All online courses require successful completion of the following components:
There is no textbook for this session. All materials are contained within the presentation during the in-person session. Any supplementary materials provided by the speaker will be emailed to students post-session, if applicable.
Senior Technical Representative with Travelers Canada, the largest provider of New Home Warranty Insurance in British Columbia
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