Non-Member Cost :

Online

$

50

25% off for CHBA BC members – learn more here

CPD Points:

1

BC Housing Competency Area:

Construction Management and Supervision

Time Commitment:

1 hour

Delivery Method:

Online (Webinar only)

Course Description

At the end of the day, a quality home is what you deliver to your homeowner. Understanding quality management begins with listing project deliverables and the process you’re taking to get there.

Keeping excellent quality in mind the entire time is critical to client satisfaction and overall project success. This course will take you through the planning process, ensuring that you know which professionals to call on, and the timing of completing quality inspections.

Learn how to plan for exceptional quality management throughout your project, from site to successful completion, and how to manage the process to ensure your client’s expectations are met.

Course Format

All online courses require successful completion of the following components:

  • Attendance for the full duration of the webinar session

Course Material

There is no textbook for this session. All materials are contained within the presentation during the webinar session. Any supplementary materials provided by the speaker will be emailed to students post-session, if applicable.

Meet the Speaker

Lori Gobert

Founder and CEO
,
Rylan Business Consulting

Lori supports entrepreneurs and business owners by mentoring and coaching management staff and company owners focusing on process, communication and leadership. Lori's vast construction and business knowledge comes from successfully managing all operational roles in a construction company - office manager, project coordinator, operations manager and as a general manager. Her strengths lie within the management of projects and understanding the importance of company structure by aligning strategy with people and culture. Lori is retained by the Canadian Home Builders Association (CHBA) as an instructor and course writer. The content of these courses is based on solid project management processes – including Project Management & Site Supervision and Project Management Essentials Suite of courses. Lori also contracts with the University of Winnipeg (PACE Program) facilitating Project Management Fundamentals courses as part of their business program. Taking her years of experience and education, Lori created Rylan Business Consulting in 2016. The focus is on creating and/or maintaining committed team members, paving the way for your business to achieve its maximum potential.

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